A news feature was broadcast on the eNCA channel on taxi violence in Northern KwaZulu-Natal. Various people were interviewed: representatives of taxi associations, commuters, a spokesperson for the MEC for Safety, a representative for Santago and also an unnamed independent researcher. The last mentioned person put the blame for the violence squarely on the private security industry but no representative of the private security industry was interviewed so as to present a balanced view of the problem. This failure amounts to a contravention of Clause 28(3) of the Code for Subscription Broadcasting Licensees and the Broadcaster is reprimanded.